HyperLock Stylos Offline Data on Lock: solutions

Resolutions from Remote

1) Verify user credentials and possible change of smartphone/card permissions in real time to allow access
2) Verify that the user is logged into the app and has an associated mobile UUID from Luckey Backoffice
3) Verify with the user that he/she has Bluetooth on the phone and is not connected to any other BLE devices (e.g., headset, car, etc.)

Field Resolutions

1) Attempt to open with passe-partout badge
2) Attempt to open with passe-partout smartphone.
3) Use physical key to access the space
4) Use another door (if possible)