HyperLock Libra Online Data on Lock: solutions

Resolutions from Remote

1) Verify user credentials and possibly change smartphone/card permissions in real time to allow access
2) Remote unlocking of the gate by pressing the “open” button on the specific “gate”
3) Hypergate reboot and new opening attempt

Field Resolutions

1) Opening attempt with passe-partout badge
2) Attempt to open with passe-partout smartphone.
3) Use another gate (if possible)