Users Special Tags and Groups

A User Tag is a label that identifies a single user or a group of users within the platform, helping you in creating smart and readable Access Credentials.
There are two types of User Tags:

  • Default User Tag
  • User Special Tag

Default User Tag

The Default User Tag is the User’s unique identifier across the platform. For example, you can use a User Default Tag to create an Access Rule specifically for this User and no one else.

The Default User Tag is generated from the User username decided by the Administrator on the User creation form.

Selecting John Doe using its Default Tag

Users Special Tags

User Special Tags are useful for organizing your users in groups and selecting them, for example, when you are creating an access rule. For example, if you need to create an Access Rule for all users belonging to Company A just select the Special Tag Company A to select all users previously assigned to the Company A group in an easy way.

Select all users in the Company A Special Tag

Users can belong to one or more Special Tags according to your organizational needs and their use is not mandatory for using the Luckey Web Platform, although is strongly recommended.

Manage Users Special Tags

You can manage all the Special Tags in the Tags section of the Luckey Web Application. This section allows you to create and edit User Special Tags information, add and remove users from the Tag and download a CSV with all the User’s information.

You can also delete a Tag but the operation is forbidden if the Tag is in use in a Smartphone Access Rule. In this case, you need to remove the Tag from the rule first.

Users Special Tags Section


If you have created an access rule for users of Special Tag: Company A, if you later add/remove a user to that Special Tag, this user will get/lose the access credential you created.